How to report a dangerous product or find out whether a product has been classified as unsafe.
All items that you buy in Norway should be safe. However, occasionally a product makes it on to the market that is dangerous or has the potential to harm you or the environment.
To make it easier for you as a consumer to find out whether a particular product is safe or dangerous, various authorities have worked together to compile the dangerous products website farligeprodukter.no.
The website farligeprodukter.no contains a list of products that may be directly or indirectly harmful, and recommendations about what to do. Products can be reported by consumers, suppliers or manufacturers.
However, there may still be dangerous products on the market that are not yet listed in this database. If you suspect that a product might be harmful, we recommend that you report it.
Manufacturers, importers and retailers have a duty to remove dangerous products from the market. Nevertheless, from time to time, dangerous products may be in circulation. This could be because a consumer has not heard about a product recall and sells a recalled product on the second-hand market. There is also a risk of products that ought to have been removed from shops continuing to be sold, or that online retailers do not comply with the Norwegian authorities’ requirements.
It is therefore a good idea to make it a habit to check farligeprodukter.no whenever you buy something, especially from abroad, online or second-hand. Obviously, you should not buy products that have been categorised as dangerous.
The authorities need your help to get dangerous products removed from the market. If you suspect that a product might be harmful, please report it to us. These reports of concern are followed up by the authorities. By taking the time to report something, you may prevent harm to people and the environment.
Producers, importers and retailers bear the main responsibility for product safety. If a market player discovers possible hazards in their own products, they have a duty to take the necessary steps to prevent harm, and must notify the authorities. This is followed up by six different authorities in close collaboration.
The dangerous products website farligeprodukter.no contains information about all known dangerous products in one place, so that consumers and other stakeholders no longer need to hunt around for information from the different authorities responsible for different areas. The following authorities are involved in the system: the Norwegian Directorate for Civil Protection, the Norwegian Public Roads Administration, the Norwegian Maritime Authority, the Norwegian Food Safety Authority, the Norwegian Environment Agency and the Norwegian Labour Inspection Authority.